btk99 Privacy Policy — Your Information Is Completely Safe

btk99 ("we", "us", or "the platform") provides a safe and reliable online gaming service for players in Bangladesh. By using our website (btk99.cam), you are considered to have agreed to the terms set out in this privacy policy.

This privacy policy ("policy") explains in detail how your personal information is collected, how it is stored and processed, and under what circumstances it may be shared with third parties. We believe transparency is the foundation of trust, which is why this policy has been written in plain, clear, and complete language.

If you have any questions about this policy, please contact us at: [email protected]

When you register and use the btk99 platform, we may collect the following types of information:

1.1 Personally Identifiable Information

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• National ID number or other identity document details (where applicable)

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account details
• Deposit and withdrawal transaction history
• Information related to payment methods

1.3 Technical Information

• IP address
• Browser and device type
• Operating system
• Cookies and session data
• Date and time of access to the platform

1.4 Gaming Activity Information

• Game history and betting records
• Account balance and transaction details
• Bonus receipt and usage information

btk99 collects and uses your information only for specific and legitimate purposes. The main purposes are outlined below:

2.1 Account Management

Personal information is required to complete your registration, verify your account, and confirm your identity. This ensures that only individuals aged 21 or above are able to use our services.

2.2 Payment Processing

Financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.

2.3 Security and Fraud Prevention

Information is used to maintain platform security, prevent fraud and illegal activity, and keep each user's account secure.

2.4 Service Improvement

Technical information is used to analyse user experience and improve the quality of the gaming platform and services.

2.5 Communication and Support

Your contact information is used to send important account-related notifications, respond to support requests, and share responsible gaming information.

2.6 Legal Obligations

Information may be used to maintain financial records and produce reports in compliance with applicable laws and regulations.

btk99 follows industry-standard technology and practices to protect your information.

3.1 Encryption

Our platform uses SSL (Secure Socket Layer) encryption, which keeps your information secure during transfer. Sensitive financial information is always stored in an encrypted state.

3.2 Access Control

Only authorised personnel can access your personal information. All access activity is monitored and recorded.

3.3 Data Retention Period

Your information may be retained for the entire time your account is active, and for a specified period after account closure to meet applicable legal requirements.

3.4 Security Breach

If a data security breach occurs for any reason, we will notify affected users as quickly as possible and take the necessary steps to resolve the issue.

btk99 does not sell or rent your personal information for any commercial purpose. However, limited information may be shared in specific circumstances:

4.1 Payment Processors

Information necessary to complete transactions is shared solely for that purpose with payment service providers such as bKash, Nagad, Rocket, and Upay.

4.2 Technology Service Providers

Limited technical information may be shared with trusted technology partners involved in platform operations, security analysis, and service improvement.

4.3 Legal Authorities

We may be required to disclose information pursuant to a court order, a legitimate request from a government authority, or as required by applicable law.

4.4 Fraud Prevention

Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activity.

Outside of the cases above, btk99 does not share your personal information with any third party without your prior consent.

The btk99 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the website — such as maintaining login sessions and ensuring security.

5.2 Functional Cookies

These cookies are used to remember your preferences and provide a personalised experience.

5.3 Analytics Cookies

These cookies help collect information to monitor platform usage and improve services.

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may cause some website functions to not work properly.

As a user of btk99, you have the following rights regarding your personal information:

6.1 Right to Access

You may request to view the information we hold about you.

6.2 Right to Correction

If any of your information is inaccurate or incomplete, you may request that it be corrected.

6.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, retaining certain information to fulfil legal obligations may be our legal responsibility.

6.4 Right to Object to Processing

You may object to the processing of your information for specific purposes.

6.5 How to Exercise Your Rights

To exercise any of the rights above, please contact us by email at: [email protected]. We will do our best to respond to your request as quickly as possible after appropriate verification.

btk99 is a gaming platform for individuals aged 21 or above only. We do not knowingly collect information from any person under the age of 21 under any circumstances.

Age verification during registration is mandatory. If we become aware that a minor has registered, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian suspects that their minor child is using this platform, please contact us immediately at: [email protected]

btk99 primarily serves users in Bangladesh. However, due to technical infrastructure, your information may be stored or processed on servers located in other countries.

In such cases, we ensure that your information is always protected according to the standards described in this privacy policy, regardless of where it is processed.

If you gave your consent at the time of registration or at a later date, we may inform you by email about new offers, bonuses, and promotions from btk99.

You may request to opt out of these marketing communications at any time. To do so, contact our support team at: [email protected]. Even after you opt out, we may still send you important account-related notifications.

btk99 reserves the right to update this privacy policy from time to time. For any significant changes, we will note the updated date on this page.

For important changes, we will send a notification to your registered email address, or you will be informed when you log in to the platform. If you continue to use the platform after a policy change, you are considered to have agreed to the updated policy.

We therefore recommend that you review this page regularly.

If you have any questions, comments, or concerns about this privacy policy, please get in touch with us:

Protecting your information is our highest priority. btk99 is committed to providing a safe, fair, and transparent gaming environment at all times.