btk99 Terms and Conditions

These terms and conditions ("Terms") apply to any user ("User" or "you") of the btk99 platform ("Platform"). By accessing the platform, creating an account, or starting to use any service, you acknowledge that you have fully read, understood, and agreed to comply with these Terms.

The following terms are used with specific meanings in these Terms:

• "btk99" refers to the company that owns this platform and its affiliated entities.
• "Platform" refers to the btk99 website, mobile version, and all associated services.
• "Account" refers to the personal profile registered by a user.
• "Services" refers to all gaming features available on the platform, including slot games, cricket betting, and live casino.
• "Bonus" refers to any promotional offer or reward provided by btk99.
• "Taka" refers to Bangladeshi Taka (BDT / ৳).

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2.1 Age and Eligibility Requirements

To open an account and use the services on btk99, you must meet the following eligibility criteria:

• You must be at least 21 years of age.
• You are mentally competent and legally capable of entering into a contract.
• Online gaming is not prohibited under applicable laws in your area.
• You are not an employee of btk99 or a member of their family.

2.2 One Account Only

Each individual may operate only one account. If evidence is found that a single person holds multiple accounts, all accounts will be closed and related bonuses will be cancelled. Each account is for a specific individual and is non-transferable.

2.3 Providing Accurate Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information is a direct violation of the Terms and may result in permanent account termination.

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btk99 supports the major mobile banking methods in Bangladesh. The deposit and withdrawal limits and applicable methods are listed below:

3.1 Deposit Terms

After a deposit is made, it may take some time for verification to complete. If a deposit is not credited due to a technical issue, please contact our support team immediately. Depositing through a third party or in someone else's name is strictly prohibited.

3.2 Withdrawal Terms

btk99 reserves the right to complete identity verification (KYC) before processing a withdrawal request. Withdrawals must be made through the same method used for the deposit. btk99 may hold a withdrawal and request additional documentation if a transaction appears suspicious.

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4.1 Welcome Bonus

New members will receive a 200% bonus of up to ৳8,000 on their first deposit. The following conditions must be met to claim this bonus:

• The wagering requirement for the bonus is 15 times the total amount of the original deposit and bonus.
• If a withdrawal is requested before the wagering requirement is completed, the bonus will be cancelled.
• Each eligible user may receive this offer only once.
• btk99 reserves the right to change or cancel bonus offers at any time.

4.2 Other Promotions

btk99 periodically publishes various seasonal and special offers. Each offer has its own terms and conditions, which are detailed on the relevant promotions page. If bonus misuse or any strategic irregularity is detected, action will be taken against the relevant account.

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The btk99 VIP program has three tiers. Users can move up to higher tiers by playing regularly and staying active on the platform:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.7% weekly cashback and additional benefits.
• Gold: Up to 1.0% weekly cashback and priority service.

VIP tier benefits may change depending on the user's activity and consistency. btk99 reserves the right to modify the structure of the VIP program at any time.

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6.1 Prohibited Activities

Any of the following activities are strictly prohibited, and if detected, the account will be immediately terminated:

• Money laundering or attempting to conceal the source of illegal funds.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Accessing or hacking another person's account.
• Collusion (deliberate coordination among multiple players).
• Using bots, software, or automated systems to play games.
• Strategic minimum betting for the purpose of meeting bonus wagering requirements.

6.2 Account Security

It is your responsibility to keep your account login details confidential. Do not share your password with anyone. If you suspect unauthorized access to your account, notify our support team immediately. btk99 will not be liable for any loss caused by third-party misuse.

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btk99 places the highest importance on responsible gaming. We believe that gaming is a form of entertainment and should never be considered a source of income.

• Users can set daily, weekly, or monthly deposit limits on their own accounts.
• If needed, contact the support team to use the self-exclusion feature.
• If you notice signs of a gaming problem, contact us — we are ready to help.

For more information, visit our Responsible Gaming page.

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All content on the btk99 platform — logos, designs, software, game interfaces, text, and graphics — is the intellectual property of btk99 or its licensors. Reproduction, distribution, or commercial use of this content without written permission is strictly prohibited.

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To the maximum extent permitted by applicable law, btk99 will not be liable for any indirect, incidental, or consequential damages, including but not limited to:

• Gaming sessions missed due to platform outages or technical errors.
• Financial losses caused by delays from third-party payment providers.
• Unauthorized access to an account resulting from the user's own negligence.
• Legal complications arising from violations of local laws in the user's area.

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btk99 may temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause of these Terms.
• Evidence of fraudulent or dishonest activity.
• Direction from a legal authority or a court order.
• Extended inactivity (which will be announced separately).

Users may also request account closure at any time through the support team.

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For detailed information on how your personal data is collected, used, and kept secure, please see our Privacy Policy. This policy is an integral part of these Terms. btk99 uses SSL encryption to keep all transactions and personal data secure.

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btk99 reserves the right to change, amend, or update these Terms at any time. Changes will take effect from the moment they are published on the platform. Continued use of the platform after any changes will be taken to mean that you have accepted the new Terms. It is therefore recommended that you review this page regularly.

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Any dispute between btk99 and a user will first be addressed through discussion. Please contact our support team as the primary method for resolving all disputes. btk99 is committed to ensuring fair play and reviews all complaints honestly.

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These Terms, the Privacy Policy, and the Responsible Gaming Policy together form the complete agreement between btk99 and the user. If any clause is declared invalid by a court, the remaining clauses will remain fully in effect. The Bengali version of these Terms is the original and authoritative document.